Frequently asked questions
Clear answers about roofing, repairs, timelines, storm damage, and what to expect when working with J&J Contractors.
General
Are you insured?
Yes. J&J Contractors is fully insured. We take safety seriously and protect both our crew and your property on every project.
How long have you been in business?
We’ve served homeowners since 2007 with a focus on quality workmanship, clean job sites, and clear communication.
Do you offer free estimates?
Yes. We provide free estimates so you can understand your options before making a decision.
What areas do you service?
We serve our local area for residential and commercial projects. Contact us to confirm availability in your location.
Roofing & Work Process
How long does a roof replacement take?
Most residential roof replacements are completed in 1–2 days, depending on roof size, complexity, material, and weather.
Do you repair roofs or only replace them?
We evaluate whether a repair makes sense first. If a repair will safely extend the life of your roof, we’ll recommend it.
Will you protect my property and clean up after the job?
Yes. We protect landscaping and work areas, remove debris, perform magnet sweeps, and complete a final walkthrough.
What materials do you use?
We recommend materials based on your roof type, budget, and long-term performance, using trusted manufacturers and proven install methods.
Insurance, Warranties & Coverage
Do you offer warranties?
Yes. Warranty options vary depending on the scope of work and materials used. We’ll explain available warranties and what they cover during your estimate.
What’s the difference between a manufacturer warranty and workmanship warranty?
Manufacturer warranties typically cover material defects, while workmanship warranties cover installation-related issues. We’ll review warranty details before you move forward.
Are you licensed and insured?
We are insured. Licensing requirements vary by area—ask us during your estimate and we’ll confirm what applies for your location.
Can you provide proof of insurance?
Yes. Proof of insurance can be provided upon request.
Storm Damage & Insurance Claims
Do you help with storm damage?
Yes. We can inspect for wind or hail damage and recommend the best next steps—repair or replacement—based on what we find.
Can you work with my insurance company?
We can provide documentation, photos, and clear scope notes to support your claim. Final coverage decisions are made by your insurance carrier.
Should I file a claim before an inspection?
It depends. In many cases, an inspection first helps you understand if damage is present and whether a claim makes sense.
What should I do if I have an active leak?
If you have an active leak, contact us right away. If safe, move valuables away from the area and place a bucket to minimize interior damage.
Still have questions?
We’ll explain your options clearly and recommend what makes sense for your home.